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SWAT BFGs currently being made to order

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  • #16
    Re: SWAT BFGs currently being made to order

    This thread does make some grim reading. I have a swat vtg and both the order and use was, is great. I do feel for you guys who have issues and I understand that it is frustrating when people aren't honest and open. To the original poster I hope you get an amicable resolution to the situation and can move on.
    As for swat I hope they come out of this with a better understanding and a greater empathy for customer feeling.
    Last edited by concretesnail; 3 weeks ago.

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    • #17
      So, comedy development while the forums were down.

      A week or so after acknowledging by email that the order was cancelled (and threatening to withhold some unspecified amount), I got an email saying that it was being processed. Several days later, that it had been dispatched. About two weeks after ordering, and 10 days after cancelling, I received one SWAT VTG grenade.

      Since this can't possibly have any connection to the verifiably cancelled order, and was sent without any of the statutory information regarding returns, I can only assume it's a free gift to compensate me for the inconvenience.

      You could make this stuff up, but thanks to SWAT, you don't have to.

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