Any ever had this message on a tracking number??

[Ominous Slayer]

Re: Any ever had this message on a tracking number??

No, you've simply got lucky. Anything over £18 and you get charged, but a lot of companies in HK downvalue the package.

Also, HK companies tend to put the price they paid for the item in USD so you may pay £40 for something but they may put $18 on the package.

[AdamWhy]

They marked $60 dollars on packet. Just picked items up, and customs hadn't even opened them.

The woman in parcel force stated if I ring customs the may refund the charge. Fat chance of that happening!!

[philbucknall]

Re: Any ever had this message on a tracking number??

I contested customs charges in the past and have on more than one occasion; received a refund. If you wish to do that you'll need the invoice and receipt for what you paid and the customs sticker off the parcel and send it with a letter satnting your case to the postal address on the label. The email was offline last time i needed to do it so don't know about now.

This will only work if the declared value matches up with what you paid though!