No protection when purchasing IFs/ RIFs through PayPal

[blair]

Re: No protection when purchasing IFs/ RIFs through PayPal

Yes they made me take the second hand one into an Airsoft shop to get a headed letter saying it was indeed broken.

[Fizzy]

Re: No protection when purchasing IFs/ RIFs through PayPal

Without trying to insinuate anything, do you have proof of this?

Reason being, it would help anyone else who's basically been told to GFY

[blair]

Re: No protection when purchasing IFs/ RIFs through PayPal

I think I have the letter paypal made me get ill have a look tonight I'm away from home atm don't know how far back you can look at your cases

[HitmanNo2]

Re: No protection when purchasing IFs/ RIFs through PayPal

I have also had a refund from Paypal for a RIF due to a 'lost parcel', outside of the protection window too.

[Fizzy]

Re: No protection when purchasing IFs/ RIFs through PayPal

I have also had a refund from Paypal for a RIF due to a 'lost parcel', outside of the protection window too.

But was there any mention of RIF/Firearm/Gun?

[HitmanNo2]

Re: No protection when purchasing IFs/ RIFs through PayPal

Yup. They asked what it was and I told them it was an airsoft gun.

[Rich83]

Re: No protection when purchasing IFs/ RIFs through PayPal

I got stitched over a rif recently, and Pay Pal told me that rifs were not covered and clearly excluded in their terms.

[HitmanNo2]

Re: No protection when purchasing IFs/ RIFs through PayPal

I think they make it up as they go along. I did threaten them with legal action so it might depend on how much you want to fight. This might have been before dealing with RIFs was less of a no no. Unless it has always been this way.

[PureSilver]

Re: No protection when purchasing IFs/ RIFs through PayPal

I have also had a refund from Paypal for a RIF due to a 'lost parcel'

I've also received a PayPal refund for a lost RIF (sent to the wrong address by the retailer, and therefore seized by the Border Force as it didn't match the supplied UKARA details). I didn't explicitly specify it was an airsoft gun, but I bought it from an airsoft retailer. I have wondered whether the fact that it was customer versus big business, rather than customer vs. customer, that influenced the outcome.

[messy]

Re: No protection when purchasing IFs/ RIFs through PayPal

charge backs and section 75 of consumer credit act (purchases over £100) dont apply if you make payment through a third party (paypal), they do however cover direct creditcard (NOT debit card, although VISA do offer chargeback protection theirs, not sure about the others but i worked for visa so know they do) payments and DO cover items arriving not as described and if your card issuer denies what you think is a valid claim you can contact the financial ombudsman and have them mediate.


ONLY thing im hazzy about (stopped working for visa years ago) is whether this protection covers private sellers, i would think yes but can think of things that make me think maybe not :P

[HitmanNo2]

Re: No protection when purchasing IFs/ RIFs through PayPal

I was under the impression S75 still applies for Paypal if funded from credit card.

[messy]

Re: No protection when purchasing IFs/ RIFs through PayPal

not if its made through a third party such as paypal :P

[HitmanNo2]

Re: No protection when purchasing IFs/ RIFs through PayPal

Well damn. I always thought it was like having a double layer of protection. I will stop doing that then. Thanks for the heads up.

Same issue with Amazon Marketplace sellers it seems.

[Siggi]

Re: No protection when purchasing IFs/ RIFs through PayPal

An airsoft gun is not a firearm, it's a toy. That's the UK legal position, so tell paypal to go f**k themselves.

[Stickybomb]

Re: No protection when purchasing IFs/ RIFs through PayPal

An airsoft gun is not a firearm, it's a toy. That's the UK legal position, so tell paypal to go f**k themselves.

In terms of the legal definition they are replica imitation firearms and thus subject to the term 'firearm' within the PayPal terms of service.
Telling PayPal to commit sexual acts upon themselves will not help in any way.