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Importing...again...

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  • Importing...again...

    My m8 has ordered a RiF from the hong of kong,I've never used the company myself and I've never ordered a RiF from overseas anyway,I've ordered plenty of kit though.
    I digress.....he ordered it about 5 days ago and immediately got a confirmation but he has heard nothing else since..should he start worrying?
    I can only find good reviews about an Asian hobby shop..Cheers...
    ...

  • #2
    Re: Importing...again...

    will take a lot longer than 5 days to arrive from there mate.

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    • #3
      Re: Importing...again...

      Check their shipping procedure, I ordered something from HK, it was meant to be posted within 48-72 hours, 5 working days later it has still not been posted,

      It wouldn't be the first time the site I bought off (not the asian hobby shop) are slack about posting items.

      So anyway, I emailed them, demanding they post out my item Monday, or i'll open a paypal dispute, It may seem like overreacting, and giving them time may result in it getting posted eventually, but a retailer should keep to their promises.

      Sometimes these companies need a little kick in the rear to get things moving.

      And to this:

      Originally posted by pete
      will take a lot longer than 5 days to arrive from there mate.
      I think the problem is, its not been dispatched after 5 days. Not that is hasn't arrived after 5 days.

      Edit: I have had a bad experience of waiting months for something from that shop, gave up and got a refund via paypal in the end. Wasn't a gun though


      I will be at the NAE 27th-30th August and replies to messages may be slow, bear with me!

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      • #4
        Re: Importing...again...

        Originally posted by CK View Post
        Check their shipping procedure, I ordered something from HK, it was meant to be posted within 48-72 hours, 5 working days later it has still not been posted,

        It wouldn't be the first time the site I bought off (not the asian hobby shop) are slack about posting items.

        So anyway, I emailed them, demanding they post out my item Monday, or i'll open a paypal dispute, It may seem like overreacting, and giving them time may result in it getting posted eventually, but a retailer should keep to their promises.

        Sometimes these companies need a little kick in the rear to get things moving.
        CK did that happen to be a bear of the esoft? I had the same problem, but a couple emails later and got the items in the post about 4 days later :D
        "Light a man a fire and you'll keep him warm for a day. Light a man on fire and you'll keep him warm for a lifetime."

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        • #5
          Re: Importing...again...

          The mountain where I usually shop are very good at comms I'm not so sure about these,that's what I was asking for conformation of reliability really..as in is he going to get it...
          ...

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          • #6
            Re: Importing...again...

            Originally posted by Sgt.Numa View Post
            CK did that happen to be a bear of the esoft? I had the same problem, but a couple emails later and got the items in the post about 4 days later :D
            Yes.

            Basically, find out their processing time and ask why it has not been processed yet.

            The mountain can be pretty pants as well. I mean, not always, but the only one I havent had a problem with is R***.


            I will be at the NAE 27th-30th August and replies to messages may be slow, bear with me!

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            • #7
              Re: Importing...again...

              i bought all kinds of junk from China and HK and shipping usually takes 7-14 days to arrive in the UK.

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