Resolving Issues On The Forum...

[mj23lj]

Ok, we all know that in the past, I have kicked up a few public storms about bad traders, but it would seem that current rules don't allow for this...

I'd like to know what is available for victims of bad trades on the these forums (apart from leaving a single comment on "Rate a Trader"), when all else fails, and the last thing you can do is expose them publicly?

Surely it's better for everyone to know about a bad trader than not know?

And if exposing them can work, as it has done for me in the past, surely that's a good thing?


Just to say now;
-No, I'm not saying evreyone should do this at the first sign of a bad trade.
-No, I'm not suggesting turning the forums into a free for all.

But if the last place they will engage you is publicly, because they have no other choice but to (if they want to keep their name clean), then why is this such a big problem?


I don't mean to start any arguments, and this is not meant as inflamatory, I honestly would just like some decent answers and reasons why the moderators are so against public exposure.

Thanks,

Alex (mj23lj)

[Nick_]

Re: Resolving Issues On The Forum...

Good post

I think it would be really beneficial if the forum adapted a proper feedback policy, similar to Ebay and other big trading forums (AV, HotUkDeals..etc). Where the the feedback would be on every sale thread you made and stay on your profile for ever.

[phil]

Re: Resolving Issues On The Forum...

i agree....dont you just find it a pain in the bum when you buy something and the seller still hasnt sent it after a week !!!

[screwdriver]

Re: Resolving Issues On The Forum...

to be fair ,your expected to pay for it straight away (paypal) it should be sent asap.
alot of bad reviews on here are mostly caused by lack of comms, if your kept in the picture you dont tend to worry so much when its late

[mj23lj]

Re: Resolving Issues On The Forum...

I think if something is late by a week for a good excuse, then that's understandable and doesn't REALLY need to be published (things happen to the best of us, I usually get things out pretty quickly (next day), but have on occasion taken up to a week to do so). It's things like receiving guns that are completely not what they were meant to be.

E.g. I was meant to receive a G&P M4 once, instead I received a D-Boys
OR
You buy something that is meant to be brand new, you receive it and it looks like they tied it to their car and drove around the M25 a few times.

Those kinds of things is what I'm really worried about.

[sparrowhawk]

Re: Resolving Issues On The Forum...

what if you know that you havent done anything wrong, and the other person is a complete tool...and leaves you bad feedback,just because they can....you have no means of defense at the moment

[Nuke]

Re: Resolving Issues On The Forum...

I think that it's good to get the information out to the whole forum because then it means that we can all make our minds up on what the trader is like with the info presented to us.

If it really is a person getting ripped off then usually (from what I've seen) the person in the clear wrong gives in - mostly due to pressure from other members and either dishes out a refund or pays for repairs etc (depending on the case). I think that the pressure from other members out side of the deal is good and is why most deals get sorted out.

Like Sparrowhawk says it's a risk that someone can give false feedback, but I don't think there are many fool-proof ways of combating that, maybe people just have to defend themselves from what could happen - possibly by taking pictures of the item just before packing it and sending.

That's what I think anyway.

[Taylorb]

Re: Resolving Issues On The Forum...

Talking about bad experiences!: http://www.zeroin.co.uk/showthread.p...045#post135045

[mj23lj]

Re: Resolving Issues On The Forum...

what if you know that you havent done anything wrong, and the other person is a complete tool...and leaves you bad feedback,just because they can....you have no means of defense at the moment

That's very true, and a good point.

I'd be very happy to say that what I want done, can only be done with hard evidence e.g. direct quotes illustrating that the trader was lying.

Does that sound fair?

Thanks for your input

[mj23lj]

Re: Resolving Issues On The Forum...

Sorry to double post, but it would seem a thread in which my thread would apply to has just been moved, dramatically shortening the platform in which this person can be given help & advice.

No offense directed, but by removing the thread to "Rate a Trader", and then saying that everyone should PM any advice. Surely that's breaking down the power of our community? These things NEED to be taken to a public platform, and shown out in the open. Not just wiped under the carpet so that the forum can be kept tidy.

I know at least one moderator has seen this thread, so why not comment?

[Taylorb]

Re: Resolving Issues On The Forum...

Obviously I agree. i have tried all else bar legal action and I turn to the forum for advice and my thread gets hidden away.

I don't feel like the mods have helped me, as i would hope they would.

You can read here:
http://www.zeroin.co.uk/showthread.php?t=15451

[jagillham]

Re: Resolving Issues On The Forum...

A major issue here is the (frankly stupid) 4 week feedback rule. Bad traders don't even need to make a new account, as the feedback is wiped after 4 weeks.

I think mods need to be more willing to act upon poor transactions, or let us have our little pitchfork vigilantes! Currently too easy for people to con us on here.

[The Keeper of Secrets]

Re: Resolving Issues On The Forum...

When I hear of someone being unhappy due to bad comms or slow postage, I get annoyed but it tends to sort itself out so OK. When someone intentionally scams someone and then ignores pms/rate a trader, that's very angering as I, and I'm sure all of you, feel for the person that has lost out and it being ignored.

So I agree with Alex on this one. Scamming is appaling (and obviously illegal), so if someone has no other recourse to get the scammer to respond, then a pulbic shaming should be allowed. It gets the scammer's name out in the open for as many people to read as possible and so to avoid , whilst at the same time pursuading the individual to come forward, so that an agreement can be reached.

Now obviously, from a moderator's point of view this has a big risk of the GD forum becoming clogged with threads on this subject, many of which may simply be lack of comms or something trivial and not a definate "I have nowhere else to go with this". At this point you're probably expecting me to suggest some sort of rule that could be put in place to help regulate this, but I believe one isn't needed. The moderators are not robots that have to say yes or no according to strict rules, they are human, and so can judge for themselves whether a thread is apporopriate to be put here.

Just my two cents

[mj23lj]

Re: Resolving Issues On The Forum...

The moderators are not robots that have to say yes or no according to strict rules, they are human, and so can judge for themselves whether a thread is appropriate to be put here.

I think that's a very good point (amongst a few), as I feel that the rules are setting huge constraints on moderators decisions, and at the moment, some do seem to be acting like robots...

The kind of thread allowance I am looking for would not be a hard procedure. As Keeper has said, it would not be hard to tell if someone has truly exhausted their means of trying to resolve the matter personally with the trader in question. Especially if there is a light specificity asking people who do this to provide some kind of fact, whether it be pictures or quotes.

[Another]

Re: Resolving Issues On The Forum...

Prehaps an extra sub forum for "Discuss a trade"